AppCheck NG incident

Some scans are failing to start at their scheduled times

Major Resolved View vendor source →

AppCheck NG experienced a major incident on January 7, 2025 affecting Scan Schedular, lasting 20h 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 12:43 PM UTC
Resolved
Jan 08, 2025, 09:34 AM UTC
Duration
20h 50m
Detected by Pingoru
Jan 07, 2025, 12:43 PM UTC

Affected components

Scan Schedular

Update timeline

  1. investigating Jan 07, 2025, 12:43 PM UTC

    We are currently investigating an issue causing the scan scheduling service to fail. While this issue is ongoing some scheduled scans will fail to start automatically. Until this issue is resolved you may wish to manually review your scans after their scheduled start times and start them manually if they have not started automatically.

  2. monitoring Jan 07, 2025, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 08, 2025, 09:34 AM UTC

    This incident has been resolved.