AppCheck NG incident

Report generation errors for some result sets

Minor Resolved View vendor source →

AppCheck NG experienced a minor incident on May 28, 2025 affecting Reporting Engine, lasting 2d 10h. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 11:01 AM UTC
Resolved
May 30, 2025, 09:15 PM UTC
Duration
2d 10h
Detected by Pingoru
May 28, 2025, 11:01 AM UTC

Affected components

Reporting Engine

Update timeline

  1. identified May 28, 2025, 11:01 AM UTC

    We are investigating an issue with reporting generation failing for a number of specific result sets and report types. We have identified the cause and hope to have a fix released shortly.

  2. monitoring May 28, 2025, 11:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 28, 2025, 11:15 AM UTC

    We are continuing to monitor for any further issues.

  4. investigating May 28, 2025, 03:44 PM UTC

    While some affected reports can now be generated, we are aware that a subset are still failing. We are investigating this ongoing issue.

  5. resolved May 30, 2025, 09:15 PM UTC

    This incident has been resolved.