AppCheck NG incident

SSO users unable to log in to AppCheck Portal

Major Resolved View vendor source →

AppCheck NG experienced a major incident on July 10, 2025 affecting AppCheck UI, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 08:27 AM UTC
Resolved
Jul 10, 2025, 02:35 PM UTC
Duration
6h 8m
Detected by Pingoru
Jul 10, 2025, 08:27 AM UTC

Affected components

AppCheck UI

Update timeline

  1. identified Jul 10, 2025, 08:27 AM UTC

    Organisations who use Single Sign-On (SSO) to access the AppCheck Portal are currently unable to log in. We have identified the cause of the issue and are preparing a fix. Scheduled and running scans are not affected.

  2. identified Jul 10, 2025, 08:29 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 10, 2025, 11:01 AM UTC

    This issue has been resolved. We are monitoring to confirm.

  4. monitoring Jul 10, 2025, 11:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 10, 2025, 02:35 PM UTC

    This incident has been resolved.