AppCheck NG experienced a major incident on December 1, 2025 affecting Web App Scanner and Infrastructure Scanner, lasting 7h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Web App ScannerInfrastructure Scanner
Update timeline
- investigating Dec 01, 2025, 10:01 AM UTC
We are investigating an issue with scan hubs in one of our datacentres – some scans running in this datacentre are failing. We are currently investigating the issue and restarting affected scans where possible.
- monitoring Dec 01, 2025, 11:56 AM UTC
We have identified a cause for this issue and implemented a solution. We are currently restarting the affected scans and monitoring to confirm that the issue is resolved. Please note that scans restarted this way will still honour scan window settings.
- resolved Dec 01, 2025, 05:08 PM UTC
This incident has been resolved.