AppCheck NG experienced a major incident on January 23, 2026 affecting Private Hubs, lasting 5d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 23, 2026, 12:02 PM UTC
We are aware of an issue affecting a subset of private scan hubs being used for internal infrastructure scans. Affected hubs are failing to clear down temporary files and therefore running out of storage space, which prevents scans from running or existing scans from completing. We have resolved the root cause, so no more hubs should be affected, and are investigating a solution for already affected hubs.
- monitoring Jan 26, 2026, 12:40 PM UTC
We have prepared a fix for affected scan hubs which can be manually applied. For instructions on applying the fix, please visit https://support.appcheck-ng.com/hc/en-us/articles/5319277322783-Private-Hub-Disk-Space-Resolution.
- monitoring Jan 27, 2026, 09:28 AM UTC
We have confirmed the fix detailed in the previous update resolves this issue. If your scan hub is affected please see the instructions at https://support.appcheck-ng.com/hc/en-us/articles/5319277322783-Private-Hub-Disk-Space-Resolution.
- resolved Jan 28, 2026, 01:39 PM UTC
This incident has been resolved.