Apigee experienced a major incident on August 10, 2021 affecting API Monitoring and Apigee Sense, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 10, 2021, 11:11 PM UTC
API Monitoring is currently unavailable. We are investigating the cause and will update when we have more information, or within 30 minutes. Runtime traffic is unaffected, but you will not be able to access any Monitoring data at this time.
- identified Aug 10, 2021, 11:49 PM UTC
We have identified the root cause and are working on a mitigation.
- identified Aug 11, 2021, 12:09 AM UTC
Apigee Sense has recovered, but the API Monitoring issue is still being mitigated. We expect a resolution within the hour. Monitoring Data will be backfilled when service is restored.
- monitoring Aug 11, 2021, 12:43 AM UTC
The API Monitoring issue has been mitigated and we are currently monitoring. We expect that it will take up to two hours for all monitoring data to backfill.
- resolved Aug 11, 2021, 02:16 AM UTC
This incident has been resolved.