Apigee experienced a notice incident on September 2, 2021 affecting Analytics Services, lasting 4h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2021, 02:37 AM UTC
Apigee has identified delays in data analytics that may affect customer organizations located in the europe-west1 region. Symptoms: Data analytics dashboards may not be up-to-date. You may not be able to view realtime analytics records starting from Wednesday, 2021-09-01 17:00 US/Pacific. Analytics APIs continue to work. Runtime traffic is not affected. Apigee is actively working on addressing this issue. We will post updates here as we identify and resolve this issue.
- identified Sep 02, 2021, 05:38 AM UTC
We have deployed a new pipeline in europe-west2 region to process the analytics data backlogs. It is expected to take a couple of hours from 2021-09-01 21:40 US/Pacific to catchup.
- resolved Sep 02, 2021, 07:09 AM UTC
As at 2021-09-01 21:40 US/Pacific, all analytics data backlogs have been processed. The Analytics data delay has been resolved and Analytics services are fully recovered.