Apigee incident

Errors in Apigee UI Login via SAML

Major Resolved View vendor source →

Apigee experienced a major incident on June 10, 2022 affecting Management Services UI and Apigee Login and Single Sign-On, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2022, 08:38 AM UTC
Resolved
Jun 10, 2022, 01:09 PM UTC
Duration
4h 31m
Detected by Pingoru
Jun 10, 2022, 08:38 AM UTC

Affected components

Management Services UIApigee Login and Single Sign-On

Update timeline

  1. investigating Jun 10, 2022, 08:38 AM UTC

    We are investigating reports of Apigee Edge UI login issues via SAML. Users may not be able to access the Apigee Edge UI if SAML is enabled on the Apigee Edge UI. This incident does not affect customers without SAML enabled. This incident does not affect runtime traffic. We will post updates here as we identify and resolve this issue.

  2. investigating Jun 10, 2022, 08:51 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 10, 2022, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 10, 2022, 01:09 PM UTC

    This incident has been resolved.