Apigee experienced a minor incident on September 1, 2022 affecting API Services, lasting 22h 20m. The incident has been resolved; the full update timeline is below.
Affected components
API Services
Update timeline
- investigating Sep 01, 2022, 08:21 PM UTC
We are currently investigating an issue affecting some customers in US-East1 who are seeing connection timeouts while connecting to target servers.
- identified Sep 01, 2022, 10:59 PM UTC
The issue was limited to the time period of 9:45-10:40AM PDT. We have found the causal factor and are implementing a remediation to ensure it does not recur. We will update this page when the remediation is completed, within the next 4 hours.
- monitoring Sep 02, 2022, 05:22 AM UTC
An initial mitigation has been deployed, and a further mitigation step will be done tomorrow at ~8am PDT, lasting for ~ 2 hours.
- resolved Sep 02, 2022, 06:42 PM UTC
All mitigations have now been implemented and completed.