Apigee incident

Users are unable to access the Apigee Edge UI. The timeout errors and issues with the permissions are reported when users are trying to access the Apigee Edge UI.

Minor Resolved View vendor source →

Apigee experienced a minor incident on August 29, 2022 affecting Management Services UI, lasting 16d 8h. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2022, 09:12 AM UTC
Resolved
Sep 14, 2022, 05:38 PM UTC
Duration
16d 8h
Detected by Pingoru
Aug 29, 2022, 09:12 AM UTC

Affected components

Management Services UI

Update timeline

  1. investigating Aug 29, 2022, 09:12 AM UTC

    We are currently investigating the issue. We will update as we progress the investigation. Runtime traffic is not affected.

  2. monitoring Aug 29, 2022, 12:23 PM UTC

    The cause of the issue has been identified at the Apigee load balancers. We have mitigated the incident and current being monitored by the Apigee team.

  3. monitoring Aug 29, 2022, 12:24 PM UTC

    We are continuing to monitor for any further issues.

  4. investigating Aug 30, 2022, 08:24 AM UTC

    We are currently investigating the issue. Further updates will follow.

  5. resolved Sep 14, 2022, 05:38 PM UTC

    This incident has been resolved.