Apigee experienced a notice incident on December 13, 2022, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 13, 2022, 01:00 AM UTC
We have identified a problem with Apigee Support portal and currently investigating the problem. Impact : Creating new cases or updating cases using the portal is returning errors. For submitting issues, please use this form: https://docs.google.com/forms/d/19BPxvgMXNE6_0khhDA23wr1f1qY_QNlGkhtC91Lk_JA OR if you have access to the GCP support portal, please file cases there in the interim. Thanks for your patience and understanding.
- investigating Dec 13, 2022, 01:02 AM UTC
We are continuing to investigate this issue.
- resolved Dec 13, 2022, 04:22 AM UTC
We have resolved the problem. The portal can be used to create and update cases.