Apigee experienced a minor incident on February 8, 2023 affecting Management Services UI, lasting 6h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 08, 2023, 02:13 PM UTC
We are investigating failures while logging in to Apigee UI. Customers using saml / sso to login to Edge Cloud UI are experiencing errors. This incident does not cause any traffic impact.
- monitoring Feb 08, 2023, 04:38 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 08, 2023, 05:32 PM UTC
The 'Validation of protocol message signature failed' errors observed on SAML login to Edge should be mitigated and we're still investigating an issue where the SAML login button is not available.
- monitoring Feb 08, 2023, 08:06 PM UTC
We have identified the problem with the unavailable SAML login button which some customers may be experiencing. The fix is currently being tested. Once the fix is confirmed, we'll provide an ETA for the delivery of this solution. Thank you for your patience as we work through this.
- resolved Feb 08, 2023, 08:47 PM UTC
The fix was completely rolled out in production and this incident is now fully resolved.