Apigee incident

Issue with Cassandra

Minor Resolved View vendor source →

Apigee experienced a minor incident on June 5, 2023 affecting API Services, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2023, 02:22 PM UTC
Resolved
Jun 06, 2023, 02:57 PM UTC
Duration
1d
Detected by Pingoru
Jun 05, 2023, 02:22 PM UTC

Affected components

API Services

Update timeline

  1. investigating Jun 05, 2023, 02:22 PM UTC

    We have identified an issue with Cassandra for a subset of organizations in eu-west-1 causing datastore errors, and may impact runtime traffic.

  2. monitoring Jun 05, 2023, 03:15 PM UTC

    Apigee SRE team has mitigated the cassandra datastore errors and affected customers should be seeing their API runtime traffic error rates return to normal

  3. resolved Jun 06, 2023, 02:57 PM UTC

    No further issues encountered since the last status page update. Marking this incident as resolved. Post incident analysis is in flight to determine preventative actions and other improvement opportunities to reduce the risk of recurrence. Thank you for your patience and partnership through this.