Apigee incident

Issues affecting customers accessing Apigee Edge UI from EMEA region

Minor Resolved View vendor source →

Apigee experienced a minor incident on September 12, 2023 affecting Management Services UI, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2023, 02:02 PM UTC
Resolved
Sep 12, 2023, 04:23 PM UTC
Duration
2h 20m
Detected by Pingoru
Sep 12, 2023, 02:02 PM UTC

Affected components

Management Services UI

Update timeline

  1. investigating Sep 12, 2023, 02:02 PM UTC

    Edge UI is experiencing intermittent issues for users accessing it from Europe. Proxy develop tab is not loading for some users. We are actively investigating this issue.

  2. identified Sep 12, 2023, 03:49 PM UTC

    The issue has been identified and a mitigation is being implemented. Next update will be provided post that implementation.

  3. resolved Sep 12, 2023, 04:23 PM UTC

    This issue has been fully mitigated and continues to remain stable. We will continue to monitor this issue but do not expect any further service impact. Thanks you for your patience and partnership through this.