Apigee incident
Apigee Datastore issues (Cassandra) affecting API runtime traffic of Edge Cloud organizations in europe-west1 region.
Apigee experienced a minor incident on January 31, 2024 affecting API Services, lasting 2d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 31, 2024, 11:10 AM UTC
Some of the customers whose Edge Cloud organizations in europe-west1 region might be experiencing API traffic failures due to Datastore issues (Cassandra). The issue is under investigation now.
- investigating Jan 31, 2024, 11:10 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 31, 2024, 05:48 PM UTC
The incident has been mitigated, and has been stable for the last 6 hours. While we investigate the root cause, we'll continue to monitor this issue closely to ensure service stability. Thank you for your patience and understanding.
- resolved Feb 03, 2024, 01:09 AM UTC
The emergency maintenance to perform infrastructure maintenance was completed successfully. The technical teams will continue to monitor this cluster closely to ensure the service continues to remain stable including investigating the root cause further for opportunities to prevent recurrence. We apologize for any inconvenience this has caused for your business, but we appreciate your partnership and patience through this.