Apigee incident

Apigee Datastore issues (Cassandra) affecting API runtime traffic of Edge Cloud organizations in europe-west1 region

Minor Resolved View vendor source →

Apigee experienced a minor incident on February 6, 2024 affecting API Services, lasting 14d 14h. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2024, 09:42 AM UTC
Resolved
Feb 20, 2024, 11:50 PM UTC
Duration
14d 14h
Detected by Pingoru
Feb 06, 2024, 09:42 AM UTC

Affected components

API Services

Update timeline

  1. investigating Feb 06, 2024, 09:42 AM UTC

    Some of the customers whose Edge Cloud organizations in europe-west1 region might be experiencing API traffic failures due to Datastore issues (Cassandra). The issue is under investigation now.

  2. investigating Feb 06, 2024, 09:42 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 20, 2024, 11:50 PM UTC

    The incident was mitigated several hours after this initial posting but left in monitoring status for an extended time period given similar issues in this region. No further outages were recorded post mitigation. A full RCA is in flight to track actions to prevent a recurrence of this issue. We apologize for the inconvenience this caused.