Apigee incident

Networking Disruption for GCP Customers

Minor Resolved View vendor source →

Apigee experienced a minor incident on May 17, 2024 affecting API Services, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2024, 12:12 AM UTC
Resolved
May 17, 2024, 01:43 AM UTC
Duration
1h 31m
Detected by Pingoru
May 17, 2024, 12:12 AM UTC

Affected components

API Services

Update timeline

  1. investigating May 17, 2024, 12:12 AM UTC

    Some customers hosted on GCP may experience latency and/or 5XX errors in their runtimes due to a Networking Issue on GCP. Some Edge Cloud orgs may experience errors during API proxy deployment as well. The impact to most organizations were resolved automatically and the Apigee team is investigating the issue further and taking appropriate steps to mitigate it further. Apigee service will recover as soon as this Networking issue is resolved. The underlying issue status can be tracked at https://status.cloud.google.com/incidents/xVSEV3kVaJBmS7SZbnre#2c2sBHWU84yPDJ8y1ar4

  2. monitoring May 17, 2024, 01:04 AM UTC

    Most regions' network functionality has recovered. We are still actively monitoring for any remaining issues.

  3. resolved May 17, 2024, 01:43 AM UTC

    This issue has been resolved for all affected projects as of Thursday, 2024-05-16 18:10 US/Pacific. We thank you for your patience while we worked on resolving the issue.