Apigee incident

Traffic disruption in eu-west-1, elevated number of HTTP 500 errors

Apigee experienced a minor incident on September 13, 2024 affecting API Services, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started: Sep 13, 2024, 10:49 AM UTC
Resolved: Sep 17, 2024, 12:14 PM UTC
Duration: 4d 1h
Detected by Pingoru: Sep 13, 2024, 10:49 AM UTC

Affected components

API Services

Update timeline

investigating Sep 13, 2024, 10:49 AM UTC

We are currently investigating issues affecting Apigee Edge customers in eu-west-1. Some customers may observe elevated number of HTTP 500 responses due to issues with Apigee Datastore in the region.
monitoring Sep 13, 2024, 11:13 AM UTC

Issue has been mitigated, normal traffic flow resumed. Team suspects partial network outage in single region, we continue investigating.
resolved Sep 17, 2024, 12:14 PM UTC

This incident has been resolved.