Apify experienced a minor incident on June 3, 2025 affecting API (api.apify.com), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2025, 12:16 AM UTC
We're experiencing degraded performance on our API due to an increase in load on the API. We're investigating the problem.
- identified Jun 03, 2025, 12:30 AM UTC
Performance has recovered, and we are investigating the root cause.
- monitoring Jun 03, 2025, 12:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 03, 2025, 05:21 AM UTC
All systems are operational now. Between 1:00 a.m. and 2:00 a.m. (CET), we experienced a high load on our platform, which may have led to degraded performance and slowed down our services during that timeframe. The error caused a data duplication resulting in a ~30 of users being overcharged by 10 USD on average, and some of the storage and run statistics were duplicated. The underlying issue has been addressed and we’ll be contacting and refunding the impacted users.