Apify experienced a major incident on April 10, 2025 affecting Web (apify.com) and Datacenter and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Web (apify.com)DatacenterDatasetConsole (console.apify.com)Request queueResidentialAPI (api.apify.com)Key-value storeSERPActors
Update timeline
- monitoring Apr 10, 2025, 01:04 PM UTC
A problem with deploying new services caused a system-wide restart and 5-7 minutes long service disruption. The system has recovered after the restart, and the Actors continue operating but the performance is largely degraded.
- investigating Apr 10, 2025, 01:28 PM UTC
We are currently investigating this issue.
- monitoring Apr 10, 2025, 01:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 10, 2025, 01:46 PM UTC
We identified the root cause and changed the configuration to prevent this from happening again.
- resolved Apr 10, 2025, 02:39 PM UTC
This incident has been resolved.