Apicbase incident

Email server issue - Order emails are not being sent

Minor Resolved View vendor source →

Apicbase experienced a minor incident on September 6, 2022 affecting Apicbase Application, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2022, 10:27 AM UTC
Resolved
Sep 06, 2022, 02:06 PM UTC
Duration
3h 38m
Detected by Pingoru
Sep 06, 2022, 10:27 AM UTC

Affected components

Apicbase Application

Update timeline

  1. investigating Sep 06, 2022, 10:27 AM UTC

    We currently have an issue with our email server. Email orders are not being sent to the suppliers at the moment. Our team is investigating the issue and we will keep you updated.

  2. investigating Sep 06, 2022, 10:29 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 06, 2022, 01:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 06, 2022, 02:06 PM UTC

    This incident has been resolved.