Apicbase incident

Integrated Supplier Packages currently unavailable

Minor Resolved View vendor source →

Apicbase experienced a minor incident on November 3, 2022 affecting Apicbase Application, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2022, 02:13 PM UTC
Resolved
Nov 03, 2022, 04:29 PM UTC
Duration
2h 16m
Detected by Pingoru
Nov 03, 2022, 02:13 PM UTC

Affected components

Apicbase Application

Update timeline

  1. identified Nov 03, 2022, 02:13 PM UTC

    We regret to inform you that integrated packages are not currently available for Sligro V2, Hanos and Bidfood. At the moment we advise our clients affected to order via the direct webshop of those suppliers. We’re deeply sorry about this inconvenience and are fixing this with the highest priority

  2. monitoring Nov 03, 2022, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results: We see integrated packages being available again in most of the cases. We’re closely monitoring the remaining ones, but can’t exactly say which ones we’re still missing. Again, our apologies and we're still working to resolve this issue with the highest priority.

  3. resolved Nov 03, 2022, 04:29 PM UTC

    We're happy to announce that all is back to normal, any integrated package for the suppliers Sligro V2, Hanos and Bidfood are available again. Once more we'd like to apologize for this.