Apicbase experienced a notice incident on May 18, 2023 affecting EC2 Instances and Apicbase Application and 1 more component, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 18, 2023, 05:44 AM UTC
We are currently investigating an issue that is causing our systems to be unreachable for some users.
- identified May 18, 2023, 06:17 AM UTC
We have identified the issue and our engineers are working on finding a resolution. As a temporary measure we have disabled some functionalities such as login and password reset. Users that are already logged in should be able to use all services.
- monitoring May 18, 2023, 07:53 AM UTC
Our cloud engineers have deployed extra measures and have restored login and all other temporarily disabled functionalities. All functionalities have been restored. We keep monitoring the situation closely.
- monitoring May 18, 2023, 08:54 AM UTC
We are continuing to monitor for any further issues.
- resolved May 18, 2023, 09:12 AM UTC
We are marking this incident as resolved as at the moment all services are available and stable for all customers worldwide. In the background our teams will monitor and investigate further.