Apicbase experienced a minor incident on December 13, 2023 affecting POS and Background Tasks and 1 more component, lasting 4h 33m. The incident has been resolved; the full update timeline is below.
Affected components
POSBackground TasksQueue System
Update timeline
- identified Dec 13, 2023, 08:51 AM UTC
Last night our queueing system got congested. Our Cloud team had already identified the reason and is working on a resolution. In the mean time users will experience delays on file exports (e.g. excel exports) and also the PoS Syncs are delayed. We believe to have a solution ready in the next few hours.
- monitoring Dec 13, 2023, 12:34 PM UTC
Our engineers have deployed a solution and we are monitoring the situation.
- resolved Dec 13, 2023, 01:25 PM UTC
This incident has been resolved.