Apicbase incident

Issues logging in with Single Sign On

Minor Resolved View vendor source →

Apicbase experienced a minor incident on October 4, 2024 affecting Apicbase Application, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2024, 07:21 AM UTC
Resolved
Oct 04, 2024, 08:04 AM UTC
Duration
43m
Detected by Pingoru
Oct 04, 2024, 07:21 AM UTC

Affected components

Apicbase Application

Update timeline

  1. investigating Oct 04, 2024, 07:21 AM UTC

    We are currently investigating an issue where some users are experiencing issues logging in with Single Sign On. While we investigate the issue a workaround is to disable Single Sign On for your account(s). You can also reach out to [email protected] if you need assistance from us.

  2. identified Oct 04, 2024, 07:23 AM UTC

    Our team has identified the issue and is actively working on a solution.

  3. monitoring Oct 04, 2024, 07:35 AM UTC

    We have issued a fix for the issue and users should be able to login using Single Sign On again. Our teams are monitoring the situation.

  4. resolved Oct 04, 2024, 08:04 AM UTC

    We are closing this issue and marking it as resolved.