ApcoPay experienced a critical incident on March 22, 2023 affecting Hosted Payment Page and Merchant Portal, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Hosted Payment PageMerchant Portal
Update timeline
- investigating Mar 22, 2023, 07:27 AM UTC
We are currently investigating this issue.
- investigating Mar 22, 2023, 07:27 AM UTC
We are currently investigating an issue which intermittently affects transaction processing.
- identified Mar 22, 2023, 07:52 AM UTC
We have identified the issue and are currently implementing a fix.
- monitoring Mar 22, 2023, 08:04 AM UTC
We have implemented a fix and are closely monitoring the results to ensure that the issue is fully resolved
- resolved Mar 22, 2023, 08:10 AM UTC
This incident has been resolved.