ApcoPay incident

Intermitted transaction processing

Minor Resolved View vendor source →

ApcoPay experienced a minor incident on March 24, 2023 affecting Hosted Payment Page, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2023, 07:39 AM UTC
Resolved
Mar 24, 2023, 07:55 AM UTC
Duration
16m
Detected by Pingoru
Mar 24, 2023, 07:39 AM UTC

Affected components

Hosted Payment Page

Update timeline

  1. investigating Mar 24, 2023, 07:39 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. investigating Mar 24, 2023, 07:39 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 24, 2023, 07:42 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 24, 2023, 07:50 AM UTC

    We have implemented a fix and are closely monitoring the results to ensure that the issue is fully resolved

  5. resolved Mar 24, 2023, 07:55 AM UTC

    This incident has been resolved.