AnyRoad incident

Magtek Card Swiper - partial service interruption

Minor Resolved View vendor source →

AnyRoad experienced a minor incident on August 13, 2020, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2020, 04:07 PM UTC
Resolved
Aug 13, 2020, 07:32 PM UTC
Duration
3h 25m
Detected by Pingoru
Aug 13, 2020, 04:07 PM UTC

Update timeline

  1. identified Aug 13, 2020, 04:07 PM UTC

    An issue has been identified with the Magtek credit/debit card swipers that are used for in-person payments. Payments can still be processed by manually entering the credit/debit card details on the Front Desk iPad or AnyRoad Dashboard. All online payments are fully functional in Guest Checkout. All payments processed through the Verifone terminal are fully functional.

  2. resolved Aug 13, 2020, 07:32 PM UTC

    This incident has been resolved.