AnyRoad experienced a minor incident on June 29, 2021 affecting Guest Checkout, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 29, 2021, 03:25 PM UTC
We are investigating an issue with the guest booking page that may be affecting guests not being able to book, partners not being able to log in, the plugin not loading, and an error message with some guest's QR codes. We will update this page once we have further information.
- identified Jun 29, 2021, 04:04 PM UTC
We have identified a minor browser-related issue and our technical team is actively working on a solution shortly. We will keep you updated as soon as we have more information.
- monitoring Jun 29, 2021, 04:24 PM UTC
We recently deployed a fix that will correct the previous booking process error that some guests may have been receiving. We are monitoring this improvement. If you experience any challenges with Guest Checkout or any other functionality, please contact us at [email protected].
- resolved Jun 29, 2021, 04:50 PM UTC
We recently resolved an issue with the guest booking page that may have prevented guests from being able to book. Our technical team has deployed a fix and all systems are working normally. If you continue to experience challenges with this, please contact us at [email protected]