AnyRoad incident

Issue with [Dashboard, Checkout, Insights, etc]

Major Resolved View vendor source →

AnyRoad experienced a major incident on July 11, 2021 affecting AnyRoad Dashboard and AnyRoad Front Desk and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2021, 05:36 PM UTC
Resolved
Jul 11, 2021, 06:33 PM UTC
Duration
57m
Detected by Pingoru
Jul 11, 2021, 05:36 PM UTC

Affected components

AnyRoad DashboardAnyRoad Front DeskInsights & ReportsGuest Checkout

Update timeline

  1. investigating Jul 11, 2021, 05:36 PM UTC

    We are investigating an issue with AnyRoad Dashboard, checkout page, and front desk. This is currently impeding the ability of AnyRoad users, Guests, and Administrators to access the site.

  2. investigating Jul 11, 2021, 05:50 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 11, 2021, 05:54 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 11, 2021, 05:56 PM UTC

    We recently made some updates and services are now restored. We are monitoring this improvement. If you experience any challenges please contact us at [email protected].

  5. resolved Jul 11, 2021, 06:33 PM UTC

    We recently resolved an issue that was affecting the AnyRoad Dashboard, checkout page, Front Desk, as well as the ability for AnyRoad users, Guests, and Administrators to access the site. If you continue to experience challenges with this, please contact us at [email protected]