AnyRoad incident

Issue with slow performance

Minor Resolved View vendor source →

AnyRoad experienced a minor incident on January 26, 2022 affecting AnyRoad Dashboard and Insights & Reports and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2022, 05:20 PM UTC
Resolved
Jan 26, 2022, 07:49 PM UTC
Duration
2h 29m
Detected by Pingoru
Jan 26, 2022, 05:20 PM UTC

Affected components

AnyRoad DashboardInsights & ReportsGuest Checkout

Update timeline

  1. investigating Jan 26, 2022, 05:20 PM UTC

    We are noticing some performance issues with the app and we are investigating

  2. investigating Jan 26, 2022, 05:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 26, 2022, 05:39 PM UTC

    The issue has been identified, a fix has been deployed and we are monitoring the situation

  4. monitoring Jan 26, 2022, 06:30 PM UTC

    We are continuing to monitor some performance issues and will update once we have more information.

  5. resolved Jan 26, 2022, 07:49 PM UTC

    The performance issues impacting AnyRoad plugins has been resolved. We apologize for any inconvenience caused by this incident.