AnyRoad incident

Potential Issue with guest checkout

Major Resolved View vendor source →

AnyRoad experienced a major incident on January 17, 2024 affecting AnyRoad Application Availability and Payment processing and 1 more component, lasting 7h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2024, 07:56 AM UTC
Resolved
Jan 17, 2024, 03:04 PM UTC
Duration
7h 7m
Detected by Pingoru
Jan 17, 2024, 07:56 AM UTC

Affected components

AnyRoad Application AvailabilityPayment processingGuest Checkout

Update timeline

  1. investigating Jan 17, 2024, 07:56 AM UTC

    We have identified and are actively working on resolving an issue with the AnyRoad checkout page. This is currently impeding the ability for guests to complete a reservation.

  2. identified Jan 17, 2024, 09:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 17, 2024, 10:59 AM UTC

    A fix has been deployed and we are continuing to monitor over the next few hours.

  4. resolved Jan 17, 2024, 03:04 PM UTC

    The issue has been resolved. We apologize for any inconvenience.