AnyRoad incident

Payment processing Issues

Minor Resolved View vendor source →

AnyRoad experienced a minor incident on May 21, 2024 affecting Payment processing, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2024, 06:09 PM UTC
Resolved
May 21, 2024, 10:42 PM UTC
Duration
4h 32m
Detected by Pingoru
May 21, 2024, 06:09 PM UTC

Affected components

Payment processing

Update timeline

  1. identified May 21, 2024, 06:09 PM UTC

    We are aware of some issues with failing payments when editing bookings. We are working with our payment infrastructure vendor to remedy the issue. All other payment transactions (new bookings, cancellations, etc) are operational.

  2. resolved May 21, 2024, 10:42 PM UTC

    This incident has been resolved.