Anrok experienced a major incident on October 29, 2025 affecting Billing Integrations and API, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Billing Integrations and API
Update timeline
- investigating Oct 29, 2025, 04:59 PM UTC
Some transactions are currently impacted by a Bing address resolution service outage: https://azure.status.microsoft/en-us/status You may be experiencing delayed transaction ingestion or failed tax calculations. Anrok is actively investigating and will update this page as we know more.
- investigating Oct 29, 2025, 05:36 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 29, 2025, 05:47 PM UTC
We have mitigated the issue and all address resolution operations are succeeding. The system is successfully processing new transactions and working through the backlog of past transactions.
- resolved Oct 30, 2025, 04:57 PM UTC
This incident has been resolved.