Ande experienced a major incident on October 20, 2025 affecting Website and Mobile Application and 1 more component, lasting 5h 28m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteMobile ApplicationIntegrationsPayment APIsAI Agent
Update timeline
- monitoring Oct 20, 2025, 03:52 PM UTC
We're actively monitoring outages in AWS's us-east-1 region. Components of the DineWise platform are non-operational. In the News: https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl AWS Health Dashboard: https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 06:20 PM UTC
We're seeing some improved reliability from AWS. We are continuing to monitor AWS's progress.
- resolved Oct 20, 2025, 09:21 PM UTC
This incident has been resolved.