Anchor Host experienced a major incident on March 29, 2017, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 29, 2017, 06:15 PM UTC
Starting 30 minutes anchorhost2 is running slower then it should be resulting in sporadic 504 errors. WP Engine is investigating that particular server. All other servers are healthy at this time.
- identified Mar 29, 2017, 06:37 PM UTC
There is a large amount of traffic incoming from a malicious source. WP Engine is putting in a few manual blocks to mitigate.
- monitoring Mar 29, 2017, 07:48 PM UTC
On further investigation it appears the root problem appears to be related to the recent migration. To resolve as quick as possible a hardware upgraded will be installed on anchorhost2. During the update a brief outages of 10 to 15 minutes will occur.
- resolved Mar 29, 2017, 09:10 PM UTC
Hardware upgrade completed. Everything appears to be running smooth now.