Anchor Host incident

Server Reboots

Major Resolved View vendor source →

Anchor Host experienced a major incident on April 25, 2017, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2017, 06:19 PM UTC
Resolved
Apr 25, 2017, 11:38 PM UTC
Duration
5h 18m
Detected by Pingoru
Apr 25, 2017, 06:19 PM UTC

Update timeline

  1. investigating Apr 25, 2017, 06:19 PM UTC

    Beginning 10 minutes two of my WP Engine servers were rebooted, anchorhost1 and anchorhost2. Website on these servers were offline briefly however appear to be coming back online within 3 to 5 minutes. Checking with WP Engine for more info.

  2. identified Apr 25, 2017, 06:29 PM UTC

    The reboots were done by WP Engine engineers. They have identify a known issue affecting some of their servers running PHP7 and are working on a fix.

  3. resolved Apr 25, 2017, 11:38 PM UTC

    Other then the unscheduled restarts earlier today, both servers have been stable.