Anchor Host incident

Server anchorhost4 unstable continued

Major Resolved View vendor source →

Anchor Host experienced a major incident on June 26, 2017, lasting 7h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2017, 09:50 AM UTC
Resolved
Jun 26, 2017, 05:31 PM UTC
Duration
7h 41m
Detected by Pingoru
Jun 26, 2017, 09:50 AM UTC

Update timeline

  1. identified Jun 26, 2017, 09:50 AM UTC

    Beginning last night the server became unstable resulted in multiple outages each around 10 to 20 minutes long. WP Engine is aware and is working to resolve. If not resolved shortly I have directed them to begin another migration to a new server.

  2. resolved Jun 26, 2017, 05:31 PM UTC

    Everything has continued to remain stable today with exception of one large spike resulting in a few small outages around 10:50am. WP Engine believes have figured out what went wrong with the migration and are working to improve their automations to prevent this from happening on other servers. At this time they believe everything is healthy with anchorhost4. I'll continue to monitor for stability.