Anchor Host incident

'anchorhost2' stability issues

Minor Resolved View vendor source →

Anchor Host experienced a minor incident on August 15, 2017, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2017, 05:59 PM UTC
Resolved
Aug 15, 2017, 11:16 PM UTC
Duration
5h 17m
Detected by Pingoru
Aug 15, 2017, 05:59 PM UTC

Update timeline

  1. identified Aug 15, 2017, 05:59 PM UTC

    Starting 20 minutes ago the 'anchorhost2' WP Engine server has been unstable. This is related to outages happening last week. While optimization were made the root issue has only now been identified as excessive database size. I'm working with WP Engine to move affecting installs to over boxes in order to stabilize this server.

  2. identified Aug 15, 2017, 07:08 PM UTC

    WP Engineers are continuing to work on this server. While some of the websites are loading there is still a number of websites loading slow and/or displaying load errors.

  3. resolved Aug 15, 2017, 11:16 PM UTC

    The load on the server stabilized around 3hrs ago. Will continue to monitor and move installations to other servers until this server remains stable.