Anchor Host incident

Kinsta development URLs retiring for SFTP and SSH

Notice Resolved View vendor source →

Anchor Host experienced a notice incident on December 15, 2020 affecting Hosting, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2020, 03:11 PM UTC
Resolved
Dec 15, 2020, 05:08 PM UTC
Duration
1h 56m
Detected by Pingoru
Dec 15, 2020, 03:11 PM UTC

Affected components

Hosting

Update timeline

  1. identified Dec 15, 2020, 03:11 PM UTC

    Kinsta is working on improving their infrastructure and is making breaking changes to how their built in development urls operate (ex: sitename.kinsta.cloud). Anyone connecting via SFTP or SSH will need to replace their kinsta.cloud address with the IP or domain name of the website. I recommend using the IP address. Will be rolling out updates to https://anchor.host/account with updated IP info over the next few days. In the meantime feel free to reach out to [email protected] if you need help getting connected via SFTP or SSH.

  2. resolved Dec 15, 2020, 05:08 PM UTC

    The Anchor Hosting portal has been updated: https://anchor.host/account. Moving forward please use the listed IP addresses for SFTP and SSH connections.