Anchor Host incident

Cloud Server Maintenance

Critical Resolved View vendor source →

Anchor Host experienced a critical incident on October 22, 2015, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2015, 09:20 AM UTC
Resolved
Oct 22, 2015, 09:56 AM UTC
Duration
35m
Detected by Pingoru
Oct 22, 2015, 09:20 AM UTC

Update timeline

  1. scheduled Oct 22, 2015, 09:20 AM UTC

    An upcoming maintenance being performed by WP Engine's infrastructure providers that may impact the uptime of a subset of customers hosted on WP Engine. That maintenance is required to apply a security patch, and requires a reboot which may result in downtime of up to 40 minutes. This downtime will occur for sites that we host while those providers patch their systems. We expect these patches to occur on October 19th and last through October 29th. Outside of the up to 40 minutes of downtime affecting sites and the WP Engine User Portal, there should be no impact to your site—though we will be monitoring closely to make sure.

  2. in progress Oct 22, 2015, 09:21 AM UTC

    At 5:20am maintenance is currently being performed affecting most of my customers.

  3. completed Oct 22, 2015, 09:56 AM UTC

    Maintenance has been completed on all servers.