Ancestry Outage History

Ancestry had 1 outage in the last 2 years totaling 40m of downtime — averaging 0 incidents per month.

There was 1 Ancestry outage since September 26, 2024 totaling 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ancestry.com

Critical September 2, 2026

Customers may be experiencing issues at this time. Investigation underway.

Detected by Pingoru: Sep 02, 2026, 08:53 PM UTC
Resolved: Sep 02, 2026, 09:34 PM UTC
Duration: 40m

Affected: Family Tree Features

Timeline · 2 updates

investigating Sep 02, 2026, 08:53 PM UTC

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.
resolved Sep 02, 2026, 09:34 PM UTC

This incident has been resolved.

Read the full incident report →