Anaconda incident

Slow UI Performance and Load Times

Minor Resolved View vendor source →

Anaconda experienced a minor incident on November 3, 2023 affecting AI Platform Application - anaconda.com/app, lasting 17h 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2023, 07:16 PM UTC
Resolved
Nov 04, 2023, 12:43 PM UTC
Duration
17h 26m
Detected by Pingoru
Nov 03, 2023, 07:16 PM UTC

Affected components

AI Platform Application - anaconda.com/app

Update timeline

  1. investigating Nov 03, 2023, 07:16 PM UTC

    We're investigating an ongoing issue with slow UI performance. For some users, in some cases, user interface elements are loading very slowly, causing timeout errors.

  2. monitoring Nov 03, 2023, 09:16 PM UTC

    We're still seeing some cases of slow ui performance, but the issue is intermittent and isolated. We continue to monitor the situation.

  3. monitoring Nov 04, 2023, 06:12 AM UTC

    Just to provide an update, we are still seeing this slow UI performance issue in a few cases, we are still working to resolve the issue fully.

  4. resolved Nov 04, 2023, 12:43 PM UTC

    This incident has been resolved.