Anaconda incident

blank page for some anaconda.cloud users

Notice Resolved View vendor source →

Anaconda experienced a notice incident on December 5, 2023 affecting AI Platform Application - anaconda.com/app, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 02:43 PM UTC
Resolved
Dec 06, 2023, 02:47 PM UTC
Duration
1d
Detected by Pingoru
Dec 05, 2023, 02:43 PM UTC

Affected components

AI Platform Application - anaconda.com/app

Update timeline

  1. investigating Dec 05, 2023, 02:43 PM UTC

    We are investigating reports of some users seeing a blank page when visiting anaconda.cloud. We are working on a resolution and will update this incident when new information is available.

  2. identified Dec 05, 2023, 02:59 PM UTC

    We have identified the cause of the issue and are working on a fix. Updated to follow shortly.

  3. identified Dec 05, 2023, 03:21 PM UTC

    A fix has been deployed and users should expect to see restored services. In the meantime we will be monitoring.

  4. monitoring Dec 05, 2023, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 06, 2023, 02:47 PM UTC

    This incident has been resolved.