Anaconda experienced a major incident on January 25, 2024 affecting AI Platform Application - anaconda.com/app, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
AI Platform Application - anaconda.com/app
Update timeline
- investigating Jan 25, 2024, 06:18 PM UTC
We are investigating reports of some users being unable to login visiting anaconda.cloud. We are working on a resolution and will update this incident when new information is available.
- investigating Jan 25, 2024, 07:27 PM UTC
We are continuing to investigate the cause of the login issues.
- identified Jan 25, 2024, 09:08 PM UTC
We have identified the issue, and are working on deploying a fix.
- monitoring Jan 25, 2024, 09:15 PM UTC
A fix has been completed and we are monitoring to make sure there are no further issues.
- resolved Jan 25, 2024, 09:44 PM UTC
The incident has been resolved, all users should now be able to log in to anaconda.cloud