Anaconda incident

CDN Sync Delays for Anaconda.org

Minor Resolved View vendor source →

Anaconda experienced a minor incident on September 8, 2024 affecting Repository Service - conda.anaconda.org, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2024, 06:25 PM UTC
Resolved
Sep 08, 2024, 07:23 PM UTC
Duration
57m
Detected by Pingoru
Sep 08, 2024, 06:25 PM UTC

Affected components

Repository Service - conda.anaconda.org

Update timeline

  1. investigating Sep 08, 2024, 06:25 PM UTC

    The CDN sync for popular channels on anaconda.org is delayed. We are investigating.

  2. monitoring Sep 08, 2024, 07:05 PM UTC

    We've restarted some processes which perform the channel synchronization. The errored state is clearing. There appear to have been two issues with two different processes. In one process, this is an occurrence of a known issue, with a fix in active development. In the other process, this is a new issue and the root cause is being investigated. We are continuing to monitor the status.

  3. resolved Sep 08, 2024, 07:23 PM UTC

    This incident has been resolved, we are continuing to monitor. The affected cloning processes are running stable again. We will continue to analyze the root cause for the incident and improve our monitoring for this kind of error