Amplitude incident

Amplitude Web Application Errors

Major Resolved View vendor source →

Amplitude experienced a major incident on February 26, 2026 affecting Web Application and Web Application and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 08:48 PM UTC
Resolved
Feb 26, 2026, 10:58 PM UTC
Duration
2h 10m
Detected by Pingoru
Feb 26, 2026, 08:48 PM UTC

Affected components

Web ApplicationWeb ApplicationWeb ApplicationWeb ApplicationGuides & SurveysSession ReplayHeatmaps

Update timeline

  1. investigating Feb 26, 2026, 08:48 PM UTC

    Since 2026-02-26 12:00 PT (20:00 UTC), some Amplitude users may experience a "Something went wrong" error page when loading the Amplitude application. Users with certain permission configurations may be unable to access the platform. Our team is actively investigating the source of the issue and working to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 2026-02-26 1:30 PM PT (21:30 UTC).

  2. investigating Feb 26, 2026, 08:48 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 26, 2026, 08:55 PM UTC

    We've identified the root cause and rollback has been triggered.

  4. monitoring Feb 26, 2026, 08:56 PM UTC

    The rollback has been applied and we are monitoring recovery.

  5. resolved Feb 26, 2026, 10:58 PM UTC

    This incident has been resolved.