Amplience incident

Delayed messages when contacting Support

Major Resolved View vendor source →

Amplience experienced a major incident on October 20, 2025 affecting Support, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:57 AM UTC
Resolved
Oct 20, 2025, 09:44 AM UTC
Duration
46m
Detected by Pingoru
Oct 20, 2025, 08:57 AM UTC

Affected components

Support

Update timeline

  1. investigating Oct 20, 2025, 08:57 AM UTC

    Users may be experiencing slower than normal response times when contacting support. We are working with our provider to resolve this as soon as possible.

  2. resolved Oct 20, 2025, 09:44 AM UTC

    The incident has been resolved.