Amplience experienced a notice incident on November 18, 2025 affecting Dynamic Media, lasting 7h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 12:15 PM UTC
We are currently observing an issue with one of our upstream partners, Cloudflare, which is experiencing an outage. As a preventative measure, our platform is actively rebalancing traffic. Our systems continue to operate as expected, and customers may experience some intermittent performance degradation during this period. We are closely monitoring the situation and will continue to track Cloudflare’s recovery.
- monitoring Nov 18, 2025, 01:25 PM UTC
We continue to monitor our own infrastructure and can confirm that our own delivery services are not impacted. Traffic remains diverted away from Cloudflare.
- resolved Nov 18, 2025, 07:27 PM UTC
We are satisfied the Cloudflare outage is resolved after our extended monitoring period. We can confirm we were not impacted and did not see any degraded performance. Our platform traffic is stable and we will continue to monitor our healthy service to ensure we remain operational.