Amplience experienced a notice incident on October 30, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 30, 2023, 09:03 PM UTC
Users were unable to log into Amplience due to an issue with 3rd party provider - Cloudflare. The issue has since been resolved by Cloudflare, and users are now able to log in as expected.
- postmortem Oct 31, 2023, 11:15 AM UTC
For approximately 10 minutes on Monday 30th October 20.15 GMT, we experienced Cloudflare errors on our authentication service. This prevented users from logging into [app.amplience.net](http://app.amplience.net) and any other SSO URL’s connecting to [amplience.net](http://amplience.net). It was confirmed by Cloudflare on their status page that they were experiencing a global outage [https://www.cloudflarestatus.com/incidents/l6x2h1zp69bc](https://www.cloudflarestatus.com/incidents/l6x2h1zp69bc)